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Managed Services

Managed Services

Our hosting services are designed for the enterprise customer—ensuring you a complete solution and state-of-the-art performance.

Data Centers

Data centers throughout the US and in Europe, strategically located to minimize risk and improve security.

  • Annual SAS70 Type II Audit – Tier III Data Centers
  • Recognized by Uptime Institute for continuous availability
  • N+1 physical and environmental redundancy
  • Redundant telecommunications
  • Fully secured, 24/7 facilities with comprehensive security
Operating System Services

Windows and Linux experts ready to take care of your infrastructure.

  • Licensing (Windows 2008, Red Hat Enterprise Linux 5.x, SLES 10)
  • Installation, maintenance, and upgrades
  • Security patching and other services
Network

Wipro’s robust network infrastructure and expert network team.

  • Fully redundant network
  • No single point of failure with bursting capabilities
  • Network segmentation for your servers – DMZ and internal configurations
  • IP addressing – public and private
  • Internet bandwidth (pay for what you need) for public-facing servers
  • Secure authorized access to your servers
  • Additional services available
Monitoring

Wipro’s Network Operations Center continually monitors physical servers, OS, and networks. It tracks issues and events, and provides support via our 24-hour service desk.

  • Server, OS, and network monitoring and alerts
  • Centralized management of all platforms
  • Tiered alert structure and tracking via web portal
  • Automated time-driven and event-driven processes
  • Job or task recoveries, restarts and re-runs
  • Additional monitoring options available
Storage

Our shared storage solutions offer premium scalable disk performance.

  • Managed servers come with starting disk amounts
  • Additional internal disk can be added by storage team
  • SAN and NAS storage options
  • Multiple tiers of performance disk available
Security

Our security experts ensure a secure infrastructure environment for your solutions.

  • Antivirus for Windows, Linux
  • Firewall management
  • Intrusion Prevention and Detection Management (IPS) for internet-facing servers
  • Secure, controlled authorized access to servers
  • Other optional security services available
Backup & Recovery

Managed servers are backed up and restored when necessary.

  • Scheduled daily and weekly file system backups
  • Daily off-site secure storage of backups
  • 31-day retention with additional options
  • Additional service options available, such as hot/cold database backups, Exchange, etc.