Managed Services

Our hosting services are designed for the enterprise customer—ensuring you a complete solution and state-of-the-art performance.

Data Centers

Data centers throughout the US and in Europe, strategically located to minimize risk and improve security.

• Annual SAS70 Type II Audit – Tier III Data Centers
• Recognized by Uptime Institute for continuous availability
• N+1 physical and environmental redundancy
• Redundant telecommunications
• Fully secured, 24/7 facilities with comprehensive security

Operating System Services

Windows and Linux experts ready to take care of your infrastructure.

• Licensing (Windows 2008, Red Hat Enterprise Linux 5.x, SLES 10)
• Installation, maintenance, and upgrades
• Security patching and other services

Network

Wipro’s robust network infrastructure and expert network team.

• Fully redundant network
• No single point of failure with bursting capabilities
• Network segmentation for your servers – DMZ and internal configurations
• IP addressing – public and private
• Internet bandwidth (pay for what you need) for public-facing servers
• Secure authorized access to your servers
• Additional services available

Monitoring

Wipro’s Network Operations Center continually monitors physical servers, OS, and networks. It tracks issues and events, and provides support via our 24-hour service desk.

• Server, OS, and network monitoring and alerts
• Centralized management of all platforms
• Tiered alert structure and tracking via web portal
• Automated time-driven and event-driven processes
• Job or task recoveries, restarts and re-runs
• Additional monitoring options available

Storage

Our shared storage solutions offer premium scalable disk performance.

• Managed servers come with starting disk amounts
• Additional internal disk can be added by storage team
• SAN and NAS storage options
• Multiple tiers of performance disk available

Security

Our security experts ensure a secure infrastructure environment for your solutions.

• Antivirus for Windows, Linux
• Firewall management
• Intrusion Prevention and Detection Management (IPS) for internet-facing servers
• Secure, controlled authorized access to servers
• Other optional security services available

Backup & Recovery

Managed servers are backed up and restored when necessary.

• Scheduled daily and weekly file system backups
• Daily off-site secure storage of backups
• 31-day retention with additional options
• Additional service options available, such as hot/cold database backups, Exchange, etc.