Our proprietary Global Delivery Model leverages right shoring of resources to bring you renowned managed services through secure remote connectivity. Our Solution Delivery Model ensures quality of service, continuous improvement, and an unwavering focus on your objectives. As is the case with all of our offerings, we match our service levels to your needs, thereby creating the most cost effective solution.
We deliver our RIM Services from Data Center Services (DCS) to clients across the globe. Our RIM experts are supported by years of experience, and we deliver our services reliably, predictably, and cost-efficiently, leveraging automated tools and ITIL practices.
DCS is the certified facility through which we provide RIM services and manage your IT infrastructure. The facility utilizes a distributed delivery model with major hubs in Nebraska, Pune, and Chennai. Providing standard and individualized Service Level Agreements (SLAs) through onsite and offshore resources, DCS offers 24/7 services based on best-of-breed tools and adherence to the ITIL process for service delivery.
DCS delivers IT lifecycle services across applications and infrastructure—remotely and seamlessly. It adheres to a proactive approach, using advanced remote monitoring tools and robust processes to detect and respond to problems as—or before—they occur.
The DCS center at Wipro is equipped with the latest security systems, fire detection and suppression systems, multiple redundant power supplies, and modern telecom and communications infrastructure. We assure you of the highest levels of security—along with an ongoing commitment to cut costs and transition times.